This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website and services. By using our services you agree to the practices described below.
Information we collect
- Details you provide through enquiries, forms and conversations (name, contact numbers, email, address).
- Documents you upload or share for processing an application (identify and address proofs, certificates).
- Technical data such as browser type and pages visited, used only to keep the website safe and improve it.
How we use your information
- To complete and file your application on your behalf.
- To communicate status updates and respond to your queries.
- To meet legal, accounting and record-keeping obligations.
How we protect your information
Your data is stored on secured systems with access limited to staff who need it for your work. Sensitive files are never shared with unrelated parties and are retained only as long as legally required.
Your rights
You may request a copy of the information we hold about you, ask for corrections, or ask us to delete or stop processing your data. To raise a request, contact us through the contact details on this website.
Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page with the effective date below.